Effective Date: 2023
Last Updated: 02-18-2026

Master Excavation and Master Rooter Services (“we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://masterexcavation.com or interact with our services.

1. Information We Collect

We may collect:

  • Name

  • Phone number

  • Email address

  • Service address

  • Appointment details

  • Any information submitted through website forms

  • Technical information such as IP address and browser type

2. How We Use Your Information

We use your information to:

  • Schedule and manage service appointments

  • Provide customer support

  • Send service-related updates

  • Respond to inquiries

  • Improve our website and services

3. SMS/Text Messaging Communications

If you provide your phone number and opt in to receive text messages, you may receive:

  • Appointment reminders

  • Service confirmations

  • Account notifications

  • Service-related updates

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying:
STOP, CANCEL, or UNSUBSCRIBE

For assistance, reply HELP or contact us at:
dispatch@masterexcavation.com
(208) 884-4777

We do not sell, rent, or share mobile numbers or personal information with third parties for marketing purposes.

4. Cookies

We may use cookies to enhance your browsing experience and improve website functionality.

You can adjust browser settings to disable cookies.

5. Data Sharing

We may share information only with:

  • Service providers necessary to operate our business (e.g., scheduling software)

  • Legal authorities if required by law

We do not sell personal information.

6. Data Security

We implement reasonable safeguards to protect your personal data from unauthorized access or disclosure.

7. Your Rights

You may request to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your information

Contact us at dispatch@masterexcavation.com to make a request.

8. Contact Information

Master Excavation
Meridian, Idaho
Phone: (208) 884-4777
Email: dispatch@masterexcavation.com